About Chatham-Kent EMS

What We Do

  • Provides emergency ground ambulance and high quality, ongoing patient care outside the hospital environment to residents of Chatham-Kent and surrounding areas
  • Respond to ~13,000 calls annually
  • Employ 100 primary care paramedics and support staff with an Operations Leadership team of nine
  • Deploys up to nine ambulances from six paramedic response stations strategically located throughout the Municipality of Chatham Kent – all stations are equipped with patient care supplies to ensure readiness to respond and to provide a degree of self-sufficiency in the event of a supply interruption
  • Deliver a Community Paramedics Improving Patient Outcomes Program that received the Leadership in Community Paramedicine award from the Ontario Paramedicine Secretariat in 2020
  • Our belief is in a better life for the communities we serve, and we are proud to be part of the following community initiatives:
    • Chatham-Kent Children’s Safety Village Programs
    • Holiday with a Hero
    • Chatham-Kent Ontario Health Team initiatives
    • Chatham Goodfellows “No Child Without a Christmas” campaign

Our Service Commitment

  • Providing high quality Emergency Medical Services, including communications and call taking, preparing for arrival, assessing the incident scene, patient assessment and treatment, transporting the patient, and transfer
  • Preventing infections and minimizing exposure to hazards
  • Ensuring safe operation of EMS vehicles, equipment, and medical devices
  • Increasing community awareness of EMS and establishing strong partnerships for public education and emergency preparedness
  • Building a high performing EMS team, including medical oversight, interdisciplinary teams and worklife balance
  • Maintaining user-friendly and effective clinical and information systems for all patients and calls
  • Monitoring quality and safety and achieving positive outcomes through data collection and the use of quality indicators